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Help Center

Get the support you need. Find answers, browse documentation, or contact our expert team for personalized assistance.

Popular Topics

Account

How to reset your password

Step-by-step guide to resetting your account password

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Email

Setting up email on your device

Configure email clients and mobile devices

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Security

Configuring VPN access

Secure remote access setup and troubleshooting

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Services

Requesting new hardware

Process for ordering new equipment and upgrades

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Network

Connecting to the company network

Network connectivity and troubleshooting guide

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Account

Using the client portal

Navigate and use all portal features effectively

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How can we help you?

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Sales & Service Support

Get information about our services and solutions

  • Request service information
  • Speak with a solutions consultant
  • Get custom quotes
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Frequently Asked Questions

Find answers to common questions

  • Service explanations
  • Billing inquiries
  • Account management
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Knowledge Base

Explore our documentation and guides

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Need more specialized help?

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Email Support

Get detailed help via email

support@bitscaled.tech

Response time: 24 hours

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Phone Support

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+1 (801) 200-3378

Response time: Immediate

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Technical Support

Advanced technical assistance

info@bitscaled.tech

Response time: 4 hours

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